daka7's Privacy Policy

daka7 (referred to hereinafter as "we", "our", or "the platform") operates a safe and reliable online betting and casino service for players in Bangladesh. We take our users' privacy seriously and are firmly committed to protecting their personal information.

This privacy policy explains how daka7 collects your personal information, the purposes for which it is used, with whom it may be shared, and the measures we take to protect your information. This policy applies to our website, mobile version, and all related services.

If you have any questions or concerns, please contact our support team: [email protected]

daka7 collects only the information necessary to provide you with the best service. We may collect the following categories of information:

daka7 uses your personal information only for legitimate and specific purposes. The main reasons your information is used are detailed below:

3.1 Account Management & Service Delivery

We use your information to create, verify, and manage your account, and to provide betting, gaming, and other related services. This includes login authentication, password resets, and ensuring account security.

3.2 Financial Transaction Processing

Financial information is used to process deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, and bank transfer, and to maintain transaction history. The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳500.

3.3 Service Improvement & Personalisation

By analysing your usage patterns, we use usage information to improve your experience, display relevant games and offers, and raise the quality of our services.

3.4 Security & Fraud Prevention

We monitor IP addresses and other technical data to prevent unauthorised access, fraudulent activity, and cyber attacks. This is essential to ensuring the security of all users.

3.5 Responsible Gaming

By monitoring your gaming activity, we ensure responsible gaming and can intervene in a timely manner if any signs of risky behaviour are observed.

3.6 Communication & Support

We use your contact information to respond to your questions and complaints, send important account-related notifications, and manage 24/7 live chat and email support.

daka7 may share your information with third parties only in the following limited circumstances:

4.1 Payment Processors

Financial information required to complete transactions is shared with financial institutions that provide bKash, Nagad, Rocket, Upay, and bank transfer services. These partners may use the information only for the purpose of processing transactions.

4.2 Technology Service Providers

Information necessary for operations may be shared with the technology support providers who work to run our platform. These providers operate under strict confidentiality agreements.

4.3 Game Providers

Game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt may use certain technical information to operate their games properly. However, personal identity information is not shared with them.

4.4 Legal Obligations

We may be required to disclose relevant information in response to legal obligations, court orders, or lawful requests from government authorities. In such cases, we provide only the minimum information necessary to satisfy the legal requirement.

daka7 uses cookies and similar tracking technologies to improve the functionality of the website and services. Cookies are small text files stored on your device.

5.1 Cookies We Use

• Essential cookies: These are necessary for maintaining login sessions, ensuring security, and running basic functionality. The platform does not work properly without these cookies.
• Functionality cookies: These help remember your language preference, display settings, and other personalised settings.
• Analytics cookies: These are used to analyse website traffic and user behaviour, which helps us improve our services.

5.2 Cookie Control

You can control or disable cookies at any time by changing your browser settings. However, disabling certain cookies may limit the functionality of the platform.

6.1 Retention Period

We retain your information while your account is active and, after account closure, for a set period in accordance with legal and business requirements. Records of financial transactions are generally retained for a longer period.

6.2 Security Measures

daka7 has implemented industry-standard security measures to protect your information:

• SSL encryption: All data transmission between your browser and our servers is protected by SSL encryption.
• Data encryption: Stored sensitive information, particularly financial and identity data, is kept in an encrypted state.
• Access controls: Only authorised personnel are granted access to your information for specific purposes.
• Regular audits: Our security measures are regularly reviewed and updated.
• Firewall protection: Robust firewall systems are in place to prevent unauthorised access and cyber attacks.

6.3 Data Breach Notification

If a breach of your information security occurs for any reason, we will notify you and the relevant authorities in a timely manner in accordance with applicable law, and will take prompt corrective action.

As a user of daka7, you have the following rights regarding your personal information:

To exercise these rights, please contact our support team. We aim to respond to your request within 30 working days.

daka7 never knowingly collects information from minors. Age is verified at the time of account registration, and persons under 21 are not permitted to create an account.

If we believe that information belonging to a minor is in our possession, we will immediately delete that information and close the associated account.

daka7 reserves the right to change or update this privacy policy as needed. In the event of changes:

• The "Last updated" date at the top of the page will be changed.
• For significant changes, a notification may be sent to your email.
• Continued use of the platform after changes will be considered acceptance of the new policy.

We recommend that you check this page regularly so that you are always aware of the latest policy.

If you have any questions or concerns about this privacy policy, or any requests regarding your information, please contact us. daka7 provides support in both Bengali and English via 24/7 live chat and email.

We are always committed to protecting the privacy of your information. daka7 believes that a safe and transparent platform can provide the best experience for players in Bangladesh.